{"id":1561,"date":"2021-02-08T10:48:24","date_gmt":"2021-02-08T09:48:24","guid":{"rendered":"https:\/\/www.axiomeconcept.com\/?page_id=1561"},"modified":"2021-07-26T15:38:55","modified_gmt":"2021-07-26T13:38:55","slug":"customerservice","status":"publish","type":"page","link":"https:\/\/www.axiomeconcept.com\/en\/customerservice\/","title":{"rendered":"SAV"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#8fbc23&#8243; transform_scale_tablet=&#8221;&#8221; transform_scale_phone=&#8221;&#8221; transform_scale_last_edited=&#8221;on|desktop&#8221; transform_translate_tablet=&#8221;0px|-13px&#8221; transform_translate_phone=&#8221;0px|-30px&#8221; transform_translate_last_edited=&#8221;on|phone&#8221; transform_translate_linked_tablet=&#8221;off&#8221; transform_rotate_tablet=&#8221;&#8221; transform_rotate_phone=&#8221;&#8221; transform_rotate_last_edited=&#8221;on|desktop&#8221; transform_skew_tablet=&#8221;&#8221; transform_skew_phone=&#8221;&#8221; transform_skew_last_edited=&#8221;on|desktop&#8221; transform_origin_tablet=&#8221;&#8221; transform_origin_phone=&#8221;&#8221; transform_origin_last_edited=&#8221;on|desktop&#8221; transform_styles_last_edited=&#8221;on|phone&#8221; width=&#8221;100%&#8221; height=&#8221;140px&#8221; max_height=&#8221;140px&#8221; transform_styles_tablet=&#8221;&#8221; transform_styles_phone=&#8221;&#8221;][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; transform_translate=&#8221;0px|-50px&#8221; transform_translate_linked=&#8221;off&#8221;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;breadcrumb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][divienhancer_breadcrumb delimiter=&#8221;%%20%%&#8221; module_class=&#8221;Breadcrumb&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][\/divienhancer_breadcrumb][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nanum Gothic|100|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; transform_scale_tablet=&#8221;&#8221; transform_scale_phone=&#8221;&#8221; transform_scale_last_edited=&#8221;on|desktop&#8221; transform_translate_tablet=&#8221;&#8221; transform_translate_phone=&#8221;0px|-16px&#8221; transform_translate_last_edited=&#8221;on|desktop&#8221; transform_translate_linked_phone=&#8221;off&#8221; transform_rotate_tablet=&#8221;&#8221; transform_rotate_phone=&#8221;&#8221; transform_rotate_last_edited=&#8221;on|desktop&#8221; transform_skew_tablet=&#8221;&#8221; transform_skew_phone=&#8221;&#8221; transform_skew_last_edited=&#8221;on|desktop&#8221; transform_origin_tablet=&#8221;&#8221; transform_origin_phone=&#8221;&#8221; transform_origin_last_edited=&#8221;on|phone&#8221; transform_styles_last_edited=&#8221;on|phone&#8221; transform_styles_tablet=&#8221;&#8221; transform_styles_phone=&#8221;&#8221;]<\/p>\n<h1>CUSTOMER SERVICE<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.8.1&#8243; custom_padding=&#8221;10px||||false|false&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;auto&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; min_height=&#8221;232px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;-150px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||12px||false|false&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;166px&#8221; custom_padding=&#8221;0px||||false|false&#8221;]<\/p>\n<div class=\"table-cell\">\n<p class=\"pad-r-50\" style=\"text-align: justify;\">Because your satisfaction is our priority, Axiome Concept put at your disposal a qualified After Sales Service to support you after the setting up of your installation.<\/p>\n<p class=\"pad-r-50\" style=\"text-align: justify;\">\n<\/div>\n<div class=\"top-20\">\n<p style=\"text-align: justify;\">Owner of a contract or not, our engagement, is to answer to your requests, needs and requirements, by bringing you the solutions and answer you are in right to expect.<\/p>\n<p style=\"text-align: justify;\">Each requests are confirmed by sending an e-mail and assigning an ASS ticket. This allow you to follow the evolution of your file until its closure, where a detailed execution report is sent.<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/www.axiomeconcept.com\/wp-content\/uploads\/2021\/06\/59956969_l.jpg&#8221; title_text=&#8221;59956969 &#8211; picture of friendly female helpline operator with headphones&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;55%&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"green\" style=\"text-align: justify;\">Among the areas of expertise of our ASS you will find :<\/p>\n<ul>\n<li class=\"green\" style=\"text-align: justify;\">Technical advice and expertise,<\/li>\n<li class=\"green\" style=\"text-align: justify;\">Know-how in the maintenance of sensitives site,<\/li>\n<li class=\"green\" style=\"text-align: justify;\">Complementary training for your modificationss work or your installation extension<\/li>\n<\/ul>\n<p class=\"top-20 green\" style=\"text-align: justify;\">But also<\/p>\n<ul>\n<li class=\"top-20 green\" style=\"text-align: justify;\">Possibilities of customizable and adapted maintenance contracts, covering all the preventive corrective and breakdown maintenance services,<\/li>\n<li class=\"top-20 green\" style=\"text-align: justify;\">Reporting,<\/li>\n<li class=\"top-20 green\" style=\"text-align: justify;\">Back-up.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.9.10&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"table-cell\">\n<p class=\"top-20 green\" style=\"text-align: justify;\"><strong>An eco-responsible approach<\/strong><\/p>\n<p class=\"pad-r-50\" style=\"text-align: justify;\">Quality of services and sustainable development are essential values for our teams. This is why we&#8217;re doing everything we can to reduce the impact of our activity on the environment. So :<\/p>\n<ul>\n<li class=\"pad-r-50\" style=\"text-align: justify;\">Our ASS organization is totally computerized to eliminate paper and energy-intensive printing.<\/li>\n<li class=\"pad-r-50\" style=\"text-align: justify;\">Our technician interventions are mainly done by remote maintenance to limit greenhouse gas emissions.<\/li>\n<li class=\"pad-r-50\" style=\"text-align: justify;\">Our &#8220;E-service&#8221; allows you to reduce your consumption of FAX and postal mail. Indeed thanks to this service, all of your requests directly on the computer station of our team.<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;https:\/\/www.axiomeconcept.com\/wp-content\/uploads\/2021\/06\/demarche_ecoresponsable.png&#8221; title_text=&#8221;demarche_ecoresponsable&#8221; _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;131.3px&#8221; custom_padding=&#8221;74px|||||&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module  divienhancer_breadcrumb divienhancer_breadcrumb_0 Breadcrumb\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"de-breadcrumb de-crumb-basic\" data-order=\"divienhancer_breadcrumb_0\" data-background=\"#efefef\" data-backgroundhover=\"#00ff9d\"><a class=\"de-crumb-item\" href=\"https:\/\/www.axiomeconcept.com\/en\/\">Home<\/a> <span class=\"divienhancer-crumb-delimiter et-pb-icon\">&#x35;<\/span> <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>CUSTOMER SERVICE Because your satisfaction is our priority, Axiome Concept put at your disposal a qualified After Sales Service to support you after the setting up of your installation. Owner of a contract or not, our engagement, is to answer to your requests, needs and requirements, by bringing you the solutions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1561","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SAV &#8211; axiomeconcept<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.axiomeconcept.com\/en\/customerservice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SAV &#8211; axiomeconcept\" \/>\n<meta property=\"og:description\" content=\"CUSTOMER SERVICE Because your satisfaction is our priority, Axiome Concept put at your disposal a qualified After Sales Service to support you after the setting up of your installation. 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